Skip to main content
Crevio provides a streamlined checkout experience powered by Stripe’s custom UI mode. Buyers complete their purchase without leaving your website, keeping the experience on-brand and distraction-free.

​
How checkout works

1

Buyer adds items

A buyer selects a price variant on your product page, or clicks a checkout link you have shared. This creates a checkout session with the selected items.
2

Payment details

For paid products, Stripe’s embedded payment form collects the buyer’s card details, billing information, and any applicable tax. The form renders directly within your website — buyers are never redirected to a third-party page.
3

Discount codes

If you have created discount codes, buyers can enter them during checkout to reduce the total.
4

Order completion

Once payment succeeds, Crevio creates an order, grants the buyer access to the purchased experiences, and sends a confirmation.
Crevio determines the checkout mode automatically based on the items in the cart. If any item is a subscription or payment plan, the checkout runs in subscription mode. Otherwise, it runs in one-time payment mode. You cannot mix subscription/payment plan and one-time items in a single checkout.
Checkout links are shareable URLs that take a buyer directly to a pre-configured checkout. Instead of sending someone to your website and asking them to find the product, you give them a link that starts the purchase flow immediately. Each checkout link:
  • Contains one or more pre-selected price variants
  • Generates a QR code automatically, which you can download and embed in presentations, print materials, or social posts
  • Can optionally have a discount code pre-applied
  • Can include a custom success URL that the buyer is redirected to after purchase
Checkout links are great for promotions, email campaigns, and social media CTAs. Share a single URL and the buyer lands straight on the payment step.
  • A checkout link must include at least one price variant.
  • You can only include one price variant per product in a link.
  • You cannot mix subscription/payment plan and one-time variants in the same link.
  • Only one subscription or payment plan variant is allowed per link.

​
Shopping carts

Buyers browsing your website can add multiple products to a shopping cart before checking out. The cart:
  • Supports multiple items with individual quantities
  • Shows the total across all items
  • Tracks the buyer by session (anonymous) or by customer account (logged in)
  • Merges automatically when a session-based cart is associated with a logged-in customer
When a buyer proceeds to checkout from their cart, Crevio creates a checkout session containing all cart items.
All items in a cart must use the same currency. If a buyer tries to add items with different currencies, the checkout will not proceed.

​
Free checkout

If every item in a checkout has a free price variant, Crevio skips the Stripe payment flow entirely. The buyer completes the checkout without entering any payment information, and you do not need a connected Stripe account for free-only products. This is useful for:
  • Lead magnets and email list builders
  • Free community access
  • Gated content that requires sign-up but no payment

​
Buying something twice

A signed-in buyer who already owns a product is stopped at checkout and asked to remove it. Only orders that still count as owned stop them: Succeeded and Partially refunded orders. A buyer whose earlier order was refunded, failed, or disputed can buy again, and so can you after a test purchase. Guests who aren’t signed in aren’t checked.

​
Buyer closes the page after paying

If a buyer pays and closes the tab before the confirmation page loads, Crevio still creates their order and gives them access once the payment is confirmed. It can take a little while to appear, so check Orders again before you refund.

​
Setup fees at checkout

If a subscription or payment plan variant includes a setup fee, the fee appears as a separate line item during checkout. The buyer sees both the recurring amount and the one-time setup fee before confirming payment. The setup fee is collected together with the first recurring charge.

​
Checkout states

Every checkout session moves through one of these states:

​
Shipping addresses

If you sell anything you post to a buyer, enable Collect shipping address under Settings -> Advanced -> Checkout. Stripe then shows an address form during payment, restricted to your allowed countries, and the address appears on the order.
This setting applies to your whole account, not to individual products. Turning it on asks every buyer for a shipping address, including buyers of things you never post to anyone.
Crevio does not charge for delivery — there are no shipping rates. See Physical goods for how to handle postage costs.

​
Pre-filled email

When a checkout is created from an invoice, the buyer’s email address is pre-filled from the invoice record. This saves the buyer a step and reduces friction for invoice-initiated purchases.

​
Discount codes at checkout

Buyers can enter a discount code during the checkout flow. Crevio checks that the code is active, has started, hasn’t expired or reached its redemption limit, covers every item in the checkout, and meets any minimum order amount, once-per-customer, or first-order-only restriction. It checks again before payment, once the buyer’s email is known, and tells the buyer why if the code can’t be used. A discount link opens checkout with a code already applied. See Discounts for details on creating and managing discount codes.

​
Cross-sell recommendations

During checkout, Crevio can display cross-sell product recommendations based on the items already in the buyer’s cart. These are configured at the price variant level and encourage buyers to add complementary products before completing their purchase.