The four that get mixed up
Get these right and the rest follow.Orders
See orders and refunds.
Products
Customers
These update on their own as people move through. See customers.
Your website’s versions
Every time your site is published, it’s recorded as a version.
The important one: a failed version cannot replace a live one. If a publish
fails, your site keeps serving the last version that worked. See
my changes aren’t showing.
Domains
A custom domain has a status for the web and, if you use it for email, separate ones for sending and receiving.
If you bought the domain through Crevio, it also has a purchase status:
pending payment, registering, registered, or failed.
See my domain isn’t live yet.
Invoices
Checkouts
A checkout is a cart in progress. Most of these you’ll only see in analytics.Marketing emails
A broadcast is one email sent to many people.
Each individual message then has its own status: received, queued,
sent, delivered, bounced, complained, or failed.
Bounced means the address doesn’t accept mail. Complained means the
recipient marked it as spam. Both suppress that address automatically so you
don’t keep mailing it — along with anyone who unsubscribed.
See email marketing.
Social posts
Connected social accounts are active, inactive, or error. An account
in error has usually had its permission expire or be revoked on the
platform’s side — reconnecting fixes it. See
a connected app stopped working.
Bookings
Automations
Each run of a scheduled or triggered automation records its own result.
A run marked Test was a rehearsal: it did the work but sent nothing, and it
doesn’t count towards the job’s history.
See automations.
Your account
Anything other than active takes your Crevio-hosted pages offline — your
website at
crevio.co/<your-name>, your product pages, and your blog all stop
serving to visitors. Your data is untouched and comes back when the account does.
Pausing is not the same as cancelling your subscription. See
my site or store is offline.