1
Answer order questions with the order in hand
You say
Reply to anyone asking where their download is.
Crevio finds the emails, matches each sender to their order, and drafts a reply with a new download link. You approve the batch in one click.
EmailOne-click connect
The Gmail AI agent that knows your orders
Crevio reads your inbox next to your store. It matches every email to a customer and an order, drafts the reply in your voice, and sends it from your own address once you approve.
Find every email from this week about a missing download and reply with a fresh link.
CrevioDone in Gmail
GmailRe: Can't find my download
- From
- Maya Chen
- To
- [email protected]
Hi Jordan, Sorry for the trouble! Your order for the Brand Kit Pro (#1042) went through on Tuesday. Here is a fresh download link, good for 7 days. If anything else is missing, just reply here. Maya
Drafted from order #1042 · waiting for your OK
Jobs Crevio takes off your plate in Gmail
Ask the way you would ask an assistant. Crevio does the lookups, the writing, and the clicking.
2
Turn inquiries into customers you can follow up with
You say
Anyone who emailed about wholesale this month, add them to Crevio and tag them "wholesale".
Each sender becomes a tagged customer in Crevio, so the next wholesale offer or broadcast reaches them instead of dying in your inbox.
3
Chase refunds before they turn into chargebacks
You say
Show me every refund request I haven't answered yet.
A short list with the customer, the product, what they paid and how long they've waited, plus a suggested reply for each.
4
Keep your inbox sorted without rules
You say
Label everything from customers "Customers" and archive newsletters older than a week.
Crevio labels threads by who sent them, not by keywords, and archives the noise in bulk.
5
Pull receipts and invoices out of email
You say
Find every supplier invoice from this quarter and list what I owe.
Crevio finds the invoice emails, opens the PDF attachments, and gives you one list with sender, date, and amount.
Runs on its own
Any job can become a task that runs on a schedule or the moment something happens.
Schedule
Every weekday at 8:00
Summarize unanswered customer emails, sorted by how long they've waited, and flag the ones tied to an order.
Trigger
A customer buys a product
Send a personal thank-you from your Gmail address, not a no-reply.
Trigger
A new lead signs up
Draft a short welcome email in your voice and wait for your OK before it goes out.
Better together
Gmail does more when Crevio can reach your other tools too.
Gmail + Google SheetsLog every wholesale inquiry to a sheet with the sender, company, and budget.
Gmail + HubSpotKeep HubSpot contacts updated from the conversations you actually have in Gmail.
Gmail + StripeEmail customers whose payment failed with a friendly, personal nudge.
Gmail + SlackGet a Slack message when a VIP customer writes in.What Crevio can do in Gmail
Reading runs on its own. Anything that changes data in Gmail asks for your approval first, unless you tell Crevio it doesn't need to.
Read
- Search emails by sender, subject, label, or date
- Read full threads
- Download attachments
Write
- Send emails from your address
- Create drafts for you to review
- Update your signature
Organize
- Create, add, and remove labels
- Archive single emails or in bulk
- Delete emails
Why connect Gmail to Crevio
Most of the work of running a small online business still arrives as email. A customer can't find their download, a brand wants to collaborate, a supplier sends an invoice, someone asks for a refund. Each one needs context that lives somewhere else: which order, which product, how much they paid, whether they've written before.
Crevio already knows your store. Once Gmail is connected, the agent can read an email, look up the customer and their orders, and answer with the facts instead of a template. You describe the job in plain language ("reply to everyone asking about shipping times") and Crevio does the lookups, writes the drafts, and shows you what it's about to send.
How it fits into your day
The simplest setup is a morning summary. Every weekday Crevio lists the customer emails you haven't answered, sorted by how long they've been waiting, with the related order next to each. You reply to the ones that need you and let Crevio draft the rest.
From there you can hand off more. Thank-you emails after a purchase, welcome notes for new leads, and follow-ups on unanswered quotes can all run on their own, from your address, in your tone. Anything you haven't explicitly allowed stays a draft until you approve it.
What Crevio won't do
Crevio doesn't bulk-email your contacts from Gmail. Newsletters and broadcasts go through Crevio's own email tools, which handle unsubscribes and sending limits. Gmail is for one-to-one conversations, and that's how the agent treats it.
Set up in three steps
- 01
Connect Gmail
Sign in to Gmail from Crevio. It takes a few seconds and you can disconnect any time.
- 02
Ask for what you need
Describe the job in plain language. Crevio works out which steps it takes and shows you what it did.
- 03
Let it run
Turn anything you asked for once into a task that repeats on a schedule or runs when something happens.
Questions about Gmail and Crevio
Only if you tell it to. By default Crevio drafts replies and waits for your approval. You can let it send on its own for specific jobs, like thank-you emails after a purchase.
Yes. Crevio sends through your connected Gmail account, so replies land in the same thread and customers see your name, not a no-reply address.
Crevio only looks at your inbox when a task needs it, for example when you ask it to find refund requests. It searches for what the task needs rather than reading everything.
Yes. Personal Gmail and Google Workspace accounts both work. Organization-wide signature changes need a Workspace admin.
No. Connecting apps is included in every plan. The work the AI does draws from your plan's monthly credits, and you can start free without a credit card.
You decide what Crevio may do on its own and what needs your approval, and you can change that per action at any time. Every step it takes is listed in the chat, so you can see exactly what happened.
Open Integrations in your Crevio settings and disconnect it. Crevio loses access straight away.
Put Gmail to work
Start with this prompt or write your own. Free to start, no credit card.
