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This article is written for buyers. If you’re a business owner, you can share this article with your customers.
A subscription is a payment that repeats on a schedule — for example, a monthly membership. You’re always in control of it. You can check when your next payment is due, update your card, and cancel any time, right from your account.

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See your subscription

1

Log in

Go to the site you subscribed to and log in with the email address you used to sign up. You’ll get a secure sign-in link by email — no password needed.
2

Open your subscription

Find your subscription in your account. You’ll see your plan, your next payment date, and the amount.

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Cancel your subscription

1

Open your subscription

Log in and go to your subscription details.
2

Choose to cancel

Select Cancel and confirm.
When you cancel, you won’t be charged again. You usually keep your access until the end of the period you’ve already paid for, and then it stops. So if you cancel halfway through a month you’ve paid for, you can keep enjoying it until that month ends.
Just want a break rather than to leave for good? Check whether the seller offers a pause option, or ask them — it’s often easier than cancelling and signing up again later.

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Change your plan or card

  • To switch plans (for example, from monthly to yearly), look for a change-plan option in your subscription, or contact the seller.
  • To update the card you pay with, see How to update your payment method.

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If something goes wrong

  • You can’t log in. Use the same email you signed up with, and request a fresh sign-in link if the last one expired.
  • You don’t see your subscription. You may be logged in with a different email. Log out and try the address your subscription is under.
  • You were charged after cancelling. A cancellation stops future payments — the most recent charge may have happened just before you cancelled, covering the current period. If it looks wrong, contact the seller; see How to get help with your order.
  • You changed your mind and want to stay. If you cancelled but are still within your paid period, you can usually resubscribe. Contact the seller if you need a hand.

Update your payment method

Change the card on file.

Access what you bought

Find your course, download, or content.

Get help with your order

Reach the seller or request a refund.