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Lindy AI Review (2026): Pricing, Credits & Why Ratings Are Split
Last updated: October 2, 2026
Lindy AI is a legitimate, well-funded AI assistant that works well for light, everyday tasks, but its ratings tell two very different stories: 4.9 out of 5 on G2 and 1.7 out of 5 on Trustpilot. The gap mostly comes down to credits. Simple agents and meeting notes delight people; heavy, always-on automations burn through credits and expose reliability and billing problems.
This Lindy AI review is for founders, operators, and small teams deciding whether Lindy is worth $29.99 a month. It covers what Lindy does today, how its credits really work, what both sets of reviews say, and when an alternative fits better.
Key takeaways:
- Legit and funded. Lindy was founded in 2023 by former Uber product VP Flo Crivello and raised a $29 million Series A led by Spark Capital.
- Best at everyday team work: inbox triage, meeting notes, research, and scheduled briefs across 1,000+ integrations.
- Credits are the catch. $29.99 buys 3,000 credits, which covers anything from 12 to 1,500 tasks depending on how heavy they are.
- Not a phone or storefront product. It works inside your existing tools; it doesn't build or run a business for you.
Lindy AI at a Glance
| Factor | Details (as of October 2026) |
|---|---|
| What it does | An AI teammate in Slack, email, iMessage, and meetings that runs tasks and routines |
| Company | Lindy, San Francisco |
| Founder | Flo Crivello (former VP of Product at Uber) |
| Funding | $33 million total, including a $29 million Series A led by Spark Capital |
| Free trial | $50 in credits, no credit card |
| Price | From $29.99 per user per month for 3,000 credits |
| Extra credits | $10 per 1,000 |
| Integrations | 1,000+, plus MCP servers |
| Ratings | 4.9 on G2 (171 reviews), 1.7 on Trustpilot (40 reviews) |
What Is Lindy AI?
Lindy sells Lindy Teammate, an AI employee that joins your team's tools. You talk to it in Slack, by email, over iMessage, or let it join Google Meet, Zoom, and Teams calls. Anyone on the team can hand it work.
What it can do:
- Connect to 1,000+ tools, including Gmail, Notion, HubSpot, GitHub, and Stripe, plus MCP servers and browser automation.
- Run routines such as daily briefs and weekly reports on a schedule.
- Use 40+ built-in skills for research, data analysis, building decks, and dashboards.
- Remember your company through an editable memory made of plain-text files.
- Take meeting notes and follow up afterward.
It's built for teams in sales, operations, support, and marketing that already have a stack of tools and want an extra pair of hands across them.
Is Lindy AI Legit?
Yes, Lindy AI is legit. It's a San Francisco company founded in 2023 by Flo Crivello, previously VP of Product at Uber. It has raised about $33 million, including a $29 million Series A led by Spark Capital, and says it's used by more than 400,000 professionals (company profile).
The real question is why reviewers disagree so strongly.
Why Lindy's ratings are split
On G2, Lindy holds a 4.9 from 171 reviews and a "Best Personal AI Assistant" badge. On Trustpilot, it has a 1.7 from 40 reviews, with 78% one-star. Trustpilot notes that Lindy hasn't invited customers to review recently, so those reviews are unprompted.
An analysis of reviews across both sites found a clear pattern: five-star reviewers mostly set up simple agents and meeting notes and were happy right away, while one-star reviewers ran Lindy harder and hit reliability and support problems. Both samples are small, but the themes are consistent.
Lindy AI Pricing in 2026
According to Lindy's pricing page:
| Plan | Price | Credits |
|---|---|---|
| Free trial | $0 | $50 in credits, no card required |
| Team | From $29.99 per user per month | 3,000 a month, with larger credit tiers available |
| Enterprise | Custom | Custom credits, SSO, SCIM, audit logs, HIPAA compliance |
Credits are shared across your team, unused credits don't roll over, and extra credits cost $10 per 1,000. Phone numbers and calls cost extra on top.
How Lindy credits really work
Lindy publishes its own ranges: everyday tasks (answers, summaries, drafts) use 2 to 250 credits, deep work (research, reports, queue triage) uses 250 to 1,000, and big builds (dashboards, complex workflows) use 1,000 to 2,500. On the $29.99 plan's 3,000 credits, that's anywhere from about 12 to 1,500 everyday tasks, or just 3 to 12 pieces of deep work, a month.
That range is why some users find Lindy cheap and others find it expensive. Light, short tasks go a long way; recurring research, long workflows, and failed runs that retry can empty the allowance in days.
What Lindy AI Reviews Say
What users like:
- Fast setup. Describing an agent in plain English and having it running in minutes is the most common praise on G2.
- Meeting notes. Joining calls, summarizing, and following up is a standout workflow.
- Breadth. 1,000+ integrations and MCP support let it reach almost any tool a team uses.
- Transparent pricing. Unlike many competitors, Lindy publishes per-seat prices and credit costs.
What users complain about:
- Credit burn. Trustpilot reviewers describe credits disappearing far faster than expected, including during failed loops.
- Reliability on recurring work. Reports include triggers that stop firing, Gmail labeling bugs, and emails sent to the wrong recipients.
- Billing and cancellation. Several reviewers couldn't find a way to cancel and were charged afterward.
- Support. Complaints about slow or AI-generated support replies, though Lindy does respond to many public reviews.
- Phone calls. Independent testers note calling is limited on lower tiers. Lindy is a workspace agent that can make calls, not a phone product.
Is Lindy AI Worth It?
Lindy is worth it if your team lives in Slack, email, and meetings and you want an assistant for everyday, lightweight work: triaging the inbox, taking meeting notes, pulling research, and sending a morning brief. Start with the free $50 of credits, watch how fast real tasks use them, and only then pick a plan.
It's a weaker fit if:
- You want long-running, high-volume automations, where credits and reliability become the problem.
- You need a phone-first product.
- You don't have a team or a stack yet, and you need AI to build and run the business itself.
Lindy AI Alternatives
Crevio: AI that builds and runs the business
Lindy assumes your business, tools, and team already exist. Crevio is for the business that doesn't have them yet. You describe what you want to sell, and its AI builds the website, products, and checkout, takes payments through your own Stripe account, runs email lists and campaigns, posts to social, and runs ads. Scheduled work keeps running on its own computer, and you choose which actions wait for your approval.
| Lindy | Crevio | |
|---|---|---|
| Built for | Teams with an existing stack | Small businesses and solo founders selling online |
| Store and checkout | Not included (Stripe as an integration) | Website, products, checkout, and subscriptions built in |
| Email marketing | Drafts and sends from your inboxes | Lists, broadcasts, and sequences built in |
| Free option | $50 in trial credits | Free plan with 20 AI credits a month |
| Paid plans | From $29.99 per user per month | Pro $20/mo, Business $50/mo, plus 1% to 5% of sales |
See the full side-by-side in Crevio vs Lindy.
Other options
- Marblism: seven AI employees, including a receptionist that answers calls, for $24 to $44 a month.
- Sintra AI: twelve drafting-focused AI helpers on a budget.
- Tasklet and similar agents: see our Tasklet alternatives for a head-to-head of general AI agents.
FAQ
Yes. Lindy is a San Francisco company founded in 2023 by former Uber product VP Flo Crivello, with about $33 million in funding. Its product works, but reviews are split: 4.9 on G2 and 1.7 on Trustpilot.
Lindy starts at $29.99 per user per month for 3,000 credits, with larger credit tiers and custom Enterprise plans. There's a free trial with $50 in credits, and extra credits cost $10 per 1,000.
It depends on the task. Lindy says everyday tasks use 2 to 250 credits, deep work 250 to 1,000, and big builds 1,000 to 2,500. So 3,000 credits covers roughly 12 to 1,500 everyday tasks, or 3 to 12 deep-work tasks.
Most of Lindy's 40 Trustpilot reviews complain about credits running out fast, recurring automations failing, cancellation and billing problems, and support. G2 reviewers, who mostly describe lighter use, rate it 4.9.
Lindy can make and take calls, but independent reviewers note limits on lower tiers and recommend voice-first tools if calls are your main need.
The Bottom Line
Lindy AI is legit and genuinely good at everyday team work, but it gets expensive and less reliable the harder you push it. Use the free credits to measure real usage before you commit, and keep heavy automations to a minimum.
If you need AI to build and run the business itself, from the website and checkout to marketing and payments, try Crevio free.
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