All automations
Customers and reviews
Welcome new customers
A personal welcome after someone's first purchase: what happens next, how to get help, and one useful tip.
After a customer's first purchase they get a short welcome by name: how to get what they bought, how to reach you, and one tip to get the most out of it. Returning customers are not welcomed twice.
When it runs
When a customer pays for the first time
Works with
Crevio alone, nothing else to connect
Made for
Stores, Creators
How setup works
- 1Choose Use template. Crevio opens a chat with its agent.
- 2Answer a few questions about your business, like your hours, your tone and where results should go.
- 3Connect any tool it needs in one click, or skip it.
- 4The agent builds the automation, runs a test, and shows you what it would have sent.
More customers and reviews automations
Ask for the reviewA few days after a job or delivery, asks happy customers for a review with your direct link.Every day at 18:00, only after a sale or a bookingReview repliesDrafts a reply to every new Google review in your voice, and alerts you about anything three stars or below.Mondays and Thursdays at 9:00Win back lapsed customersFinds customers who used to buy or book regularly and stopped, and drafts a personal check-in for you to approve.Every Tuesday at 10:00New member onboardingWelcomes each new member with the three things to do first and where to ask questions.When someone subscribesCancellation follow-upWhen a subscription is cancelled, asks the one question that matters and offers a pause, then reports the reasons monthly.When a subscription is cancelled