All automations
Customers and reviews
Review replies
Drafts a reply to every new Google review in your voice, and alerts you about anything three stars or below.
The agent reads new reviews on your Google Business Profile, drafts a thank-you that names what the customer liked, offers to put things right on complaints, and tells you straight away about low ratings. You approve replies before they post.
When it runs
Mondays and Thursdays at 9:00
Works with
Google Business Profile
Made for
Service businesses, Stores
How setup works
- 1Choose Use template. Crevio opens a chat with its agent.
- 2Answer a few questions about your business, like your hours, your tone and where results should go.
- 3Connect any tool it needs in one click, or skip it.
- 4The agent builds the automation, runs a test, and shows you what it would have sent.
More customers and reviews automations
Ask for the reviewA few days after a job or delivery, asks happy customers for a review with your direct link.Every day at 18:00, only after a sale or a bookingWelcome new customersA personal welcome after someone's first purchase: what happens next, how to get help, and one useful tip.When a customer pays for the first timeWin back lapsed customersFinds customers who used to buy or book regularly and stopped, and drafts a personal check-in for you to approve.Every Tuesday at 10:00New member onboardingWelcomes each new member with the three things to do first and where to ask questions.When someone subscribesCancellation follow-upWhen a subscription is cancelled, asks the one question that matters and offers a pause, then reports the reasons monthly.When a subscription is cancelled