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Drafts a reply to every customer email from your FAQ and past answers, and escalates angry or refund requests to you.
Every customer email gets a drafted answer based on your products, FAQ and earlier replies, with real order status for "where is my order?". Routine answers you mark as safe can go out on their own; anything angry or about refunds comes to you at once.
When it runs
When a customer email arrives
Works with
Crevio alone, nothing else to connect
Made for
Every small business
How setup works
- 1Choose Use template. Crevio opens a chat with its agent.
- 2Answer a few questions about your business, like your hours, your tone and where results should go.
- 3Connect any tool it needs in one click, or skip it.
- 4The agent builds the automation, runs a test, and shows you what it would have sent.